Data Protection

bde22's Privacy Policy

Your personal information is completely safe with us. In this policy we clearly explain what data is collected, how it is stored and used, and what rights you have.

Last updated: January 2026
1

Introduction & Scope

bde22 ("we", "our") operates a safe and reliable online gaming platform for players in Bangladesh. This privacy policy ("Policy") applies to the bde22.lat website and all related services.

By using our platform you automatically agree to the terms of this Policy. If you do not agree with any term of this Policy, you are requested to stop using our services.

This Policy may be updated from time to time. For any changes we will note the date of the latest update on this page and, where necessary, registered users will be notified by email.

2

What Information We Collect

2.1 Registration & Account Information

When you create an account, the following information is collected from you:

  • Full name and date of birth (for age verification)
  • Mobile number and email address
  • Preferred language and account currency
  • Login credentials (password stored in encrypted form)

2.2 Identity Verification Information (KYC)

We verify identity to ensure the security of deposits and withdrawals and to prevent fraudulent activity. As part of this process, a copy of your National ID (NID) or passport may be collected. This information is stored with the highest level of security and is used solely for legitimate verification purposes.

2.3 Financial Transaction Information

For transactions made through bKash, Nagad, and Rocket, the transaction date, amount, and mobile number are recorded. Full mobile account details or PIN codes are never stored on our servers.

2.4 Usage Data & Cookies

When you use our platform, the following information may be collected automatically:

  • IP address and device identifier information
  • Browser type and operating system
  • Pages visited, time spent, and click data
  • Session cookies and performance cookies
  • Gaming history and betting activity logs
3

Purpose of Data Use

bde22 uses collected information only for the following legitimate purposes:

  • Account management: To handle registration, verify logins, and ensure account security.
  • Transaction processing: To process deposit and withdrawal requests quickly and securely.
  • Customer support: Our 24/7 support team uses information to resolve your issues or questions.
  • Platform improvement: To analyse user experience and improve service quality.
  • Security monitoring: To detect and prevent fraud, money laundering, and other illegal activity.
  • Responsible gaming: To identify signs of addiction and provide relevant support.
  • Legal obligations: To comply with applicable laws and regulations.

Marketing Communications

If you have consented to receive bonus offers and promotional information, we may send relevant updates to your mobile number or email. You can withdraw this consent at any time — simply send a request to [email protected].

4

Sharing Information with Third Parties

We do not sell or rent your personal information. However, information may be shared with third parties in the following limited circumstances:

Payment processors Minimum information necessary to complete bKash, Nagad, and Rocket transactions.
Technology partners Contracted service providers for platform operation and security.
Game providers Only the information needed to manage game sessions with partners such as Pragmatic Play, Spribe, JILI, PG Soft, and Evolution Gaming.
Legal authorities Applicable in the case of a court order or valid legal process.
Business transfers In the event of a merger or acquisition, with prior notice to you.

All our third-party partners are contractually bound to comply with applicable privacy laws and to use received information only for the specified purpose.

5

Data Security Measures

SSL Encryption

All data transmitted on our platform is protected by 256-bit SSL/TLS encryption. This ensures that no third party can read any information passing between your browser and our servers.

Server Security

Our data centres undergo regular security audits. Server access is restricted to authorised personnel only, and every access is logged.

Password Protection

Your password is never stored in plain form — it is encrypted using the bcrypt hashing algorithm. This means no employee or system at our end can know your password.

Fraud Prevention

Automated security systems detect suspicious login attempts, unusual transactions, and account sharing, and take protective action on the account when needed.

6

Cookie Policy

Cookies are small text files that our website stores on your device. bde22 uses the following types of cookies:

Essential cookies To maintain login sessions and run the core functions of the platform. These cannot be disabled.
Performance cookies To analyse website loading speed and usage patterns in order to identify areas for improvement.
Personalisation cookies To remember your preferences (language, theme) — so you do not have to change settings each time.

You can disable performance and personalisation cookies in your browser settings. However, some functionality may be limited as a result.

7

Data Retention Period

We retain your information only for as long as necessary:

  • Active accounts: For the entire period the account is active, and after closure, certain information is retained for a specified period as required by applicable law.
  • Transaction records: Financial transaction records are kept within the applicable legal retention period.
  • KYC documents: Identity verification documents are retained for a specified period after account closure.
  • Gaming logs: Game history and betting logs are retained for responsible gaming and dispute resolution purposes.
  • Deletion requests: After a request to delete an account, information is deleted within the defined timeframe subject to fulfilling any applicable legal obligations.
8

Your Rights & Choices

As a bde22 user, you have important rights over your own information:

Right to Access

You can request to know what information has been collected about you.

Right to Rectification

You can request correction of any inaccurate or incomplete information.

Right to Erasure

You can request deletion of your information within legal limits.

Right to Data Portability

You can request to receive your information in a structured format.

Right to Restrict Processing

You can request that marketing communications and non-essential data processing be stopped.

Right to Lodge a Complaint

If you are dissatisfied with how we manage your information, you can file a complaint.

To exercise any of the above rights, please contact our support team. We will review your request properly and make every effort to respond as quickly as possible.

9

Protection of Minors

bde22 is for persons aged 21 and above only. We do not knowingly collect information from anyone under the age of 21. We verify age at registration and accounts belonging to underage users are not approved.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. Parents or guardians may notify us about this at [email protected].

10

Policy Changes

We may update this privacy policy from time to time. If any significant change is made:

  • The "Last updated" date at the top of this page will be changed.
  • Registered users will be notified by email.
  • For important changes, a brief notice may be displayed on the platform.

Continued use of the platform after changes will be taken as your agreement to the updated policy. We therefore recommend reviewing this page regularly.

11

Contact Us

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact our support team. Our 24/7 support team is always ready to assist in both Bengali and English.

When requesting deletion, correction, or restriction of processing of your information, please include your account details and a specific description of your request — this will help us respond more quickly.

Email Support
[email protected]
Live Chat
Available 24/7
Language Support
Bengali & English

You can also visit our other policy pages for more information.